Serving Alcohol offers 30+ alcohol selling and serving state courses in a highly regulated US market, where alcohol and food certification requirements are strict and state-specific. When South Carolina introduced a new alcohol training mandate, Serving Alcohol needed to ensure its program met the state’s approval and compliance standards.
One of the requirements of the new law was the proctored final exam to ensure exam integrity, support compliance, and reduce liability risks. To move quickly, Serving Alcohol needed proctoring software that was secure and scalable.
After evaluating different options, the client decided to go with OctoProctor, because it’s a browser-based, cost-efficient solution that works on any device. This let Serving Alcohol offer certification programs that test takers could easily complete on smartphones, tablets, laptops, or desktops.
Our client provides state courses in a highly regulated US market, where alcohol and food certification requirements are strict and state-specific. When South Carolina introduced a new alcohol training mandate, Serving Alcohol needed to ensure its program met the state’s approval and compliance standards.
South Carolina law requires that all alcohol servers, bartenders, and managers complete a SCODR-approved alcohol training course by March 1, 2026.
One of the requirements of the new law was the proctored final exam. This requirement helps ensure the final exam is completed fairly, confirming that learners have understood the material needed to support compliance and reduce liability risks. It also validates that the server, not someone else, has personally taken and passed the assessment. To move quickly, Serving Alcohol needed proctoring software that was secure and scalable.
Besides, under South Carolina law, the fee for training program attendees must not exceed $50 per participant. That’s why the client needed a proctoring solution that was affordable, keeping total exam cost, including proctoring fees, within the state’s limit.
Based on their certification experience, the client estimated that over 50% of alcohol servers complete training on their smartphones. This created a new requirement: they needed a mobile-friendly proctoring software.
The solution had to work reliably across different devices, allowing learners to complete certification anytime, anywhere, without compromising exam integrity.
After evaluating different options, the client decided to go with OctoProctor, because it’s a browser-based, cost-efficient solution that works on any device. This let Serving Alcohol offer certification programs that test takers could easily complete on smartphones, tablets, laptops, or desktops.
To evaluate how the solution would perform in a real-world environment, we began with a pilot phase. We integrated OctoProctor with the client's LMS, enabling real-time incident detection and mobile functionality.
This allowed the client to test how the system would function with actual exam workflows and real test takers. The solution automatically flagged potential violations as they occurred, with over 90% accuracy in flags.
Following a successful pilot, Serving Alcohol moved forward with a full-scale rollout across its exams.
“OctoProctor gave us the chance to capture an entire state market that our competitors couldn’t navigate effectively. We were able to reach over 50% of the market, where previously we had only a small presence. — Christopher Strome, CEO, Serving Alcohol
The US alcohol server market is highly regulated, so we needed stable and secure proctoring software that could meet our needs. We’re happy to have found OctoProctor. Their mobile-friendly, browser-based proctoring solution was exactly what we were looking for, especially since half of our test takers complete certifications with smartphones.
OctoProctor delivers stable performance, even with 500 concurrent users taking exams. With their solution, we were able to comply with South Carolina’s new alcohol training mandate and capture over 50% of the market, where we previously had only a small presence.
With half of test takers using mobile phones to complete certification, OctoProctor ensures the full proctoring experience works right in the mobile browser. It requires no apps or downloads, making the process simple and convenient for test takers.
OctoProctor runs smoothly with just 256 kbps, so learners can complete their certification from anywhere, using their smartphones.
OctoProctor offers flexible proctoring options, including AI proctoring that automatically detects and flags suspicious activity. Compared to live proctoring, this helped the client reduce exam costs and meet the state’s compliance requirements.
“We were able to keep the total price under $50 and offer the South Carolina seller-server alcohol training course within the state’s required pricing limit. — Christopher Strome, CEO, Serving Alcohol
OctoProctor seamlessly scales to meet exam demand, delivering stable performance whether there are 10 simultaneous test takers or 1,000. — Christopher Strome, CEO, Serving Alcohol
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